Do store employees know in advance more information about when and how allocated products will be distributed?

• No, store employees will only know which allocated products will be available when the products arrive at the store.

How many bottles can I purchase at one time?

• Only one allocated product will be allowed for purchase per customer and per transaction. If the same customer wants to purchase an additional allocated product, they may do so by lining up again to make an additional purchase based on product availability.
  

Are DABS employees allowed to make a purchase?

• Unlike RHDP, employees can purchase allocated products. However, they are only permitted to do so when not scheduled to work on the day of the purchase.

How does the DABS determine which stores sell allocated products?

• The DABS makes allocated products available at locations statewide, in stores that serve large populations throughout the state. However, given the limited availability of allocated products, they will only be sold in 5-10 different stores on the 3rd Saturday of each month.

Can I request an allocated product to be available at my store?

• Yes. We welcome all customer feedback. To do so, contact the DABS Help Desk via chat, phone, or email.

Where do I find the allocated product in the store? Do I have to ask to see the product?

• In stores where and when allocated products are being sold, clear signage will be posted indicating where to locate the items.

What happens if a product breaks before the day of sale?

• DABS does not see this happening very often but on the rare occasion, items do break. DABS will make every effort to update our website with accurate information regarding quantities available.

Are the product quantities listed on this website always accurate?

• There are only two causes for quantity inaccuracy on this website
  • The quantity is the beginning total available at each store on the 3rd Saturday of each month;
  • Very rarely, unforeseen accidents such as breakage can unexpectedly disrupt the quantity.